![]() Note: If you don't remember your Samsung account credentials, tap the Forgot your ID or password? link to open a browser and use find your ID or reset your password on the Samsung site.Enter your Samsung account password and tap Confirm.If your device is in tab view, go to the Personal tab.Your Samsung reactivation lock is now disabled. Note: If you don't remember your Samsung account credentials, tap the Forgot your ID or password? link to open a browser where you can use find your ID or reset your password on the Samsung site.Enter Samsung account password and tap Confirm.Review the turn off reactivation lock warning and tap Ok.If your device is in tab view, go to the System tab. ![]() You must have data or Wi-Fi enabled to complete this process. Your Samsung factory reset protection has now been removed.
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